Please allow 2-3 weeks for your order to be processed and shipped from our factory. Once shipped, you will receive an email with your tracking number to monitor the status of your delivery. For orders within Jamaica, the estimated turnaround time is 4-6 weeks for completion.
Production & Shipping Policy
Personalized or custom orders may take 4-6 weeks to ship.
Please note, that we currently do not offer rush orders. In-stock items will ship within 1-2 business days.
Lead times for custom or personalized pieces are estimates and not guaranteed. While rare, some orders may take longer than 6-8 weeks. By placing an order, you acknowledge and accept that the production timeline may extend beyond the listed timeframe.
Orders placed on Fridays will begin processing the following Monday. Once your item ships, you will receive tracking details via email. Please note, that delivery times do not include weekends or holidays.
For personalized orders, choosing an expedited shipping method will not speed up the production process. Shipping time and production time are handled separately.
If an item you’ve selected is out of stock, Mos Unique Collection will notify you via follow-up email.
Please note, that In some instances, production or shipping delays may occur beyond our control. Our jewelry is handmade and crafted to meet your specific customization requirements, ensuring the highest quality.
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